Hotel Policy

Tariff:

Room charges exclude applicable taxes and additional services. Guests are advised to contact the Duty Manager for detailed information.

Bill Settlement:

Luggage and Belongings:

Management reserves the right to retain or auction guest belongings in case of unpaid dues.

Luggage Storage:

Storage services are provided at the guest's risk and are limited to a maximum of 30 days.

Guest Belongings:

Valuables should be secured in lockers provided by the hotel. Management is not responsible for any loss or damage.

Pets:

Prohibited Items:

Hazardous goods, contraband, weapons, and gambling activities are strictly prohibited.

Property Damage:

Guests will be held liable for any damage to hotel property caused by themselves or their visitors.

Guest Conduct:

Guests are expected to maintain decorum. The management reserves the right to evict disruptive or disrespectful individuals.

Rights:

Guests do not acquire tenancy rights; the management retains full control of the premises.

Compliance:

Visitors:

Visitors are not allowed in guest rooms without prior permission and may incur additional charges.

Terms & Conditions

Personal Information Collection:

Personal details (e.g., name, contact info, preferences) are collected to improve service quality.

Use of Information:

Data Sharing:

Security & Retention:

Privacy Policy

Check-In:

Check-Out:

Rooms must be vacated by the designated time. Late check-out is subject to availability and additional charges.

Additional Hotel Policies

Valuables left in rooms/suites are the responsibility of the guest; use the hotel’s safe custody service.
Damaged or broken items will incur charges thrice their market value, as determined by the management.
Guests are prohibited from affixing labels or markings to walls and furniture. Charges for damages will apply.
Room tariffs may change without prior notice.
Advance payments are non-refundable under certain circumstances.
Illegal or improper use of hotel premises is strictly prohibited.
Laundry services must be used for washing clothes; in-room washing is not allowed.
Visitors are only allowed in guest rooms with prior permission from reception.
Outside food and beverages are not permitted inside the hotel premises.

Refund & Cancellation Policy

The refund timeline typically takes 1 to 7 business days once a guest cancels their reservation.

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