logo

The Social Circle Policy

This policy applies exclusively to bookings made through The Social Stays’ official channels (website).

1. Eligibility

  • Participation in The Social Circle loyalty program (“Program”) is open to all guests who make bookings through The Social Stays’ official website.

2. Earning Socials

  • Socials (“Socials”) are calculated based on the total eligible spend, inclusive of taxes, and excluding any refunds or cancellations.
  • The earning rate is tiered as follows:
    • For spend less than ₹50,000: 1% of eligible spend
    • For spend between ₹50,000 – ₹1,00,000: 1% on the first ₹50,000 and 1.5% on the amount above ₹50,000
    • For spend above ₹1,00,000: 1% on the first ₹50,000, 1.5% on the next ₹50,000, and 2% on the amount above ₹1,00,000
  • Socials will be credited only after successful checkout.
  • Fractional Socials will be rounded to the nearest whole number (e.g., 0.25 → 0; 0.75 → 1).
  • Example calculations:

    Booking of ₹25,000: 1% = 250 Socials

    Booking of ₹63,500: 1% of ₹50,000 (500) + 1.5% of ₹13,500 (202.5) = 703 Socials

    Booking of ₹1,20,000: 1% of ₹50,000 (500) + 1.5% of ₹50,000 (750) + 2% of ₹20,000 (400) = 1,650 Socials

3. Redemption of Socials

  • One (1) social equals ₹1 (Indian Rupee).
  • Socials may only be redeemed against future bookings made directly through The Social Stays’ official website.
  • Socials are non-transferable, non-refundable, and cannot be exchanged for cash or any equivalent.
  • Redemption is subject to availability and applicable booking terms and conditions.

4. Validity and Expiration

  • Socials will expire 12 (twelve) months from the date of credit if unused.
  • Only bookings completed on or after 15th September 2025 are eligible for earning and redeeming Socials.

5. Modifications and Termination

  • The Social Stays reserves the right, at its sole discretion, to modify, suspend, or terminate this Program or any part thereof at any time without prior notice.
  • In the event of termination, any unused Socials will be forfeited, and no compensation shall be provided.

6. Governing Law and Jurisdiction

  • This Policy shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising from or in connection with this Program shall be subject to the exclusive jurisdiction of the courts.